AI Conversation Markers Report
Overview
The AI Conversation Markers Report is a report that contains insights into key moments and markers identified during Autopilot conversations. For more information, please check our Conversation Markers documentation.
Usage
Specify va_conversation_markers as report type in the Explore API request path: /data/reports/va_conversation_markers/jobs.
Report Example
.CSV
Timestamp,Autopilot Name,Autopilot ID,Interaction ID,Session ID,Marker Name,Channel Type,Marker Hit ID
2025-01-20 10:30:02,Flow1,768c7c97-0201-477d-89ba-1fd6d25341ab,129a4c7ff51aade5e8ab1674ab755032,129a4c7f-f51a-ade5-e8ab-1674ab755032,escalation exit,WEBCHAT,3d9599e2-b3c2-4d51-a41a-e6bf76842664
2025-01-20 10:30:18,Flow2,,768c7c97-0201-477d-89ba-1fd6d25341ab,129a4c7ff51aade5e8ab1674ab755032,129a4c7f-f51a-ade5-e8ab-1674ab755032,success exit,WEBCHAT,3b6b5954-c7e2-4db1-9e1a-30aa6fda5678
Data and Report Availability
Up to a month of data per request.
Troubleshooting
If you have questions or technical issues, please open a ticket using this form.
Updated about 5 hours ago