Contacts API

Overview

The Contacts API retrieves and changes contact information in a Talkdesk® instance.

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Use Case

The Contacts API will keep a contact database, allowing you to organize and group the interactions (calls, notes, tickets, etc.) on the contact view.

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Access and Registration

Authentication

Usage

The Contacts API allows accessing contacts' information.

• Contacts list.

• Contact by ID.

• Contact removal.

• Contact's integrations.

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Supported Regions and Base URLs

Troubleshooting

If you have any questions regarding the usage of this API, or if you’re having any technical issues, please open a ticket using this form.