Authentication
Authentication in Talkdesk using OAuth 2.0: Choose Client Credentials for account-level access or Authorization Code for user-level access.
Talkdesk® supports OAuth 2.0 with these grant types:
| Grant Type | Description | Usage |
|---|---|---|
| Client Credentials | Allows you to get API access on behalf of an entire Talkdesk account | - Talkdesk customers accessing their own instance of the Talkdesk API. - Talkdesk AppConnect™ partners. |
| Authorization Code | Allows you to get API access on behalf of a single Talkdesk user via interface | - AppConnect partners for Talkdesk Single Sign-On. - AppConnect partners for leveraging Talkdesk identity for authentication. |
Endpoint Authentication - Request
Security: OAuth 2.0
Authorization Code OAuth Flow
- Authorize URL: /oauth/authorize
- Token URL: /oauth/token
Useful Links
API Reference
Troubleshooting
If you have questions or technical issues, please open a ticket using this form.
Updated 9 months ago