The Ring Attempts Report provides detailed information regarding ring attempts.
ring_attempts as report type in the Explore API request path:
Interaction ID,Contact ID,Batch Ring ID,Ring Attempt ID,Attempt Type,Started At Time,Ring Started At Time,Ring Attempt Duration,User Name,User Email,Team Name 3883fb8f1dc7429c90dc278adcbaxpto,0535ee4686cc4f5188438fd974abxpto,0535ee4686cc4f5188438fd974abxpto,ce71091cde55391ebb2fe13abfe948469baexpto,Ignored,2020-11-02 01:30:31,2020-11-02 01:31:07,36,Example Agent,[email protected],teamA
Data and Report Availability
Up to a month of data per request.
The least recent month with available data goes as far back as 13 months.
Updated 8 months ago