App and Data Types
|Partner App||Connect your standalone app with Talkdesk's services (self-service install and provisioning, retrieval of historical calls and user status data, and Single Sign-On). For certified partners, Talkdesk® apps can be listed on Talkdesk AppConnect™ for direct install and purchased by Talkdesk customers.||Partners|
|Talkdesk Integration||Connect your services to events within the Talkdesk system via webhooks. This is not compatible with the Talkdesk App framework and subsequent AppConnect listing.||Partners|
|Talkdesk APIs||Programmatically retrieve Talkdesk calls and user data.|
Initiating callbacks from web and mobile.
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Updated about 2 months ago