App and Data Types
Learn about partner apps for Talkdesk services, Talkdesk integrations, and data formats like phone numbers, dates, boolean values, timezones, and string enums.
| App Type | Description | Usage |
|---|---|---|
| Partner App | Connect your standalone app with Talkdesk's services (self-service install and provisioning, retrieval of historical calls and user status data, and Single Sign-On). For certified partners, Talkdesk® apps can be listed on Talkdesk AppConnect™ for direct install and purchased by Talkdesk customers. | Partners |
| Talkdesk Integration | Connect your services to events within the Talkdesk system via webhooks. This is not compatible with the Talkdesk App framework and subsequent AppConnect listing. | Partners Customers |
| Talkdesk APIs | Programmatically retrieve Talkdesk calls and user data. Initiating callbacks from web and mobile. | Customers |
Troubleshooting
If you have questions or technical issues, please open a ticket using this form.
Updated 6 months ago