App and Data Types
App Type | Description | Usage |
---|---|---|
Connect your standalone app with Talkdesk's services (self-service install and provisioning, retrieval of historical calls and user status data, and Single Sign-On). For certified partners, Talkdesk® apps can be listed on Talkdesk AppConnect™ for direct install and purchased by Talkdesk customers. | Partners | |
Connect your services to events within the Talkdesk system via webhooks. This is not compatible with the Talkdesk App framework and subsequent AppConnect listing. | Partners | |
Programmatically retrieve Talkdesk calls and user data. | Customers |
Updated 7 months ago
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