Blueprints

A blueprint is a set of instructions that guide the creation or modification of a system or a product.

In this section, we'll guide you through the process of building a custom integration that connects Talkdesk with third-party tools and services. With Talkdesk Connections™, you can easily and autonomously configure a connection to third-party APIs and as well as configure actions you want to execute, which can be used across Talkdesk® products.

Whether you're a developer looking to build a new custom integration from scratch, or you just want to customize an existing one, these blueprints will guide you. These tutorials provide you with step-by-step instructions, screenshots, code samples, and best practices to help you achieve your goals. You'll learn how to create connections and automations tailored to your business needs, and how to trigger actions based on call events, among others.

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Troubleshooting

If you have questions or technical issues, please open a ticket using this form.