Interaction Custom Fields Report
Overview
The Interaction Custom Fields Report provides a way to see the custom data related to a Talkdesk interaction.
Usage
In the Explore API request path, specify interaction_custom_fields /interaction_custom_fields/as the report type:/data/reports/interaction_custom_fields/jobs
Report Example
{
"entries": [
{
"interaction_id": "e576e007f4a448d38f29809008959cc8",
"created_at": "2024-10-24 16:30:07",
"updated_at": "2024-10-24 16:30:07",
"int_custom_field_n1": 7,
"int_custom_field_n2": -8,
"float_custom_field_n1": 5.779926917040967,
"float_custom_field_n2": 8.377964517361534,
"text_custom_field_n1": "lv32venf2i",
"text_custom_field_n2": "c9yiq4ff23",
"text_custom_field_n3": "3adazu8dyjx",
"text_custom_field_n4": "kci9w1o9vq",
"timestamp_custom_field_n1": "2024-10-24 16:30:07"
},
{
"interaction_id": "c55ed61e41ee4c759d77bf21593fbcf3",
"created_at": "2024-10-24 16:29:45",
"updated_at": null,
"int_custom_field_n1": -4,
"int_custom_field_n2": 2,
"float_custom_field_n1": -1.8591245388929423,
"float_custom_field_n2": 7.516055314105806,
"text_custom_field_n1": "8z0kxes5nm",
"text_custom_field_n2": "rths61ehaj",
"text_custom_field_n3": "t81bu17rjs",
"text_custom_field_n4": "v2sljholr3s",
"timestamp_custom_field_n1": "2024-10-24 16:29:45"
}
],
"total": 2
}
Data Availability
Up to a month of data per request.
There are no limits on the data available regarding the time frame.
Troubleshooting
If you have questions or technical issues, please open a ticket using this form.
Updated 2 days ago