The Outbound Dialer Calls Report is a detailed report that provides metrics related to the calls dialed via a campaign of the Outbound Dialer Calls.
outbound_dialer_calls as report type in the Explore API request path:
Outbound Dialer Campaigns Name,Outbound Dialer Record List Name,Interaction ID,Talkdesk Phone Number,Customer Phone Number,Outbound Dialer Call Attempt Number,Outbound Dialer System Disposition,Disposition,Description,Call Started Time,Call Finished Time,Outbound Dialer Campaign Agent,Transferred to Agent,Total Duration test name,RL name 4,d42b36c904754052b3d8590895f756ea,+1855555 (XConnect bought on Twilio),+351916074706,1,Connected,,,2020-12-28 13:05:19,2020-12-28 13:05:41,Name Surname ([email protected]) [5e70f653d21635000a757704],,22
Data and Report Availability
Up to a month of data per request.
The least recent month with available data goes as far back as 13 months.
Updated 8 months ago