Talkdesk® supports these pricing models and billing frequencies for Talkdesk AppConnect™ installable apps:

  • Recurring and user-based: price is charged per user.
  • Recurring and account-based: price is charged per account, regardless of the number of active users.


Monthly billing frequency with month-to-month terms.

Additionally, you can choose the following pricing models and billing frequencies (not for plans available on the installable app, but for plans available via direct sales contracts):

  • Recurring and unit-based: price charged per unit (e.g.: messages).
  • One-time: price is charged once. This can be used to charge professional services, overage usage, and regular usage.


Quarterly, semi-annual, annual billing frequencies have terms other than month-to-month.



If you have questions or technical issues, please open a ticket using this form.