CX Innovation with Workspace Designer
Posted by Developer Documentation 18 days ago
To achieve a first-class Customer Experience (CX), a more customer-tailored approach is fundamental. To guarantee a successful interaction, agents must always have access to relevant information. This means a constant need to context-switch between Talkdesk and multiple other applications in order to get the relevant information to better support the customer.
Welcome to the Talkdesk Developers Blog
Posted by Developer Documentation 20 days ago
Talkdesk Developers is a new blog that will bring you news, blueprints, and tips regarding the usage of some of our self-service products (Partner Project, Connections, Workspace Designer, etc.) and also about our public APIs.