Introducing the Fetch Data Component

Hello Builders,

Talkdesk Workspace Designer's latest addition, the Fetch Data component, enables developers to retrieve important data directly from Talkdesk without additional configuration using Talkdesk Connections™.

This feature is available for both Cards and Canvas flows, and allows you to retrieve contact information, user queues (also known as Ring Groups), and team data.

You can check the release notes here.

But we want to hear from you! If you have any business needs that would be covered by using an API or self-service product, please let us know.

See you soon!

The Talkdesk Platform Team