Ring Groups API
Overview
The Ring Groups API facilitates the ring groups management.
Use Case
As a real life example, consider the scenario where Talkdesk administrators who deal with ring groups management daily, are able, using the Ring Groups API, to extract raw logs of all the accounts’ ring groups, or of all agents inside a specific ring group, to facilitate management.
Usage
The Ring Groups API allows extracting a raw log of all the:
Availability Date
The Ring Groups API has been in General Availability since March 2021.
Troubleshooting
If you have questions or technical issues, please open a ticket using this form.
Updated about 2 months ago