Overview

The Apps API retrieves detailed information about a specific installation of an app in a Talkdesk instance of a customer.

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Use Case

Partners can take advantage of Apps API to get information about their app and any of its installations. It can be used to check the subscription plan and users in a given installation. Responses to webhook events, emitted by Events API, are also sent via Apps API.

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Access and Registration

Authentication

Usage

The Apps API allows getting information about all users that have been provisioned with accounts, and can be utilized for the creation and mapping of corresponding user accounts in your system.

• Get information about an app.

• Get information about installation.

• Gets the users enabled for a given installation.

• Set the state of the installation.

• Get the current subscription of the installation.

• Activate channels for the installation.

• Creates a transition to 'acknowledged' of the installation's credentials resource.

• Rotate the installation's credentials.

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Supported Regions and Base URLs