Studio Flow Execution Report
Overview
The Studio Flow Execution Report is a detailed report that contains, at the step level, all the information related to the interaction.
An interaction consists of the full activity of communication between agents and callers, and contacts are subsets of an interaction (transfers or fallbacks to different ring groups).
Usage
Specify the studio_flow_execution type in the Explore API request path: /data/reports/studio_flow_execution/jobs
Report Example
{
"entries": [
{
"call_sid": "CAddaa4a68290834e94ee8d4ad072fee2f",
"flow_execution_id": "80097c5c6c624123af32f78d69428759",
"interaction_id": "789a975d44bf41578f2e6271457238f2",
"destination_number": "+12222222222",
"origin_number": "+13333333333",
"flow_name": "flow A",
"flow_id": "383357fb5a8244afb6dd3c92b6a80843",
"component_title": "Incoming call",
"step_name": "Initial step",
"exit": "ok",
"time_in_step": 1.6087963E-6,
"timestamp": "2023-10-25 14:32:05",
"studio_flow_executions_aggregated.flow_execution_finished_time": "2023-10-25 14:32:15",
"step_execution_order": 0
},
{
"call_sid": "CAddaa4a68290834e94ee8d4ad072fee2f",
"flow_execution_id": "80097c5c6c624123af32f78d69428759",
"interaction_id": "789a975d44bf41578f2e6271457238f2",
"destination_number": "+14444444444",
"origin_number": "+1555555555",
"flow_name": "SG_Consecutive A&D RG->AG",
"flow_id": "383357fb5a8244afb6dd3c92b6a80843",
"component_title": "Play Audio",
"step_name": "play audio - welcome message",
"exit": "ok",
"time_in_step": 8.716435E-5,
"timestamp": "2023-10-25 14:32:05",
"studio_flow_executions_aggregated.flow_execution_finished_time": "2023-10-25 14:32:15",
"step_execution_order": 1
}
],
"total": 2
}
Data and Report Availability
Up to a month of data per request.
There are no limits on the data availability regarding timeframe.
Troubleshooting
If you have questions or technical issues, please open a ticket using this form.
Updated 8 months ago