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Building with Talkdesk

  • Getting Started
    • Starting Local Development
    • Talkdesk® APIs
  • Authentication
    • Scopes
    • Client Credentials
    • Signed JWT
    • Authorization Code
  • Paging Results
  • App and Data Types
  • Compatibility
  • Developer FAQs

Integrating a Partner App

  • Overview
  • Partner Starting Point
  • Guides
    • Talkdesk® Partner Developer
    • Partner App Requirements
    • Connecting an App to AppConnect™
    • Single Sign-On and Sign-Out
    • Partner App Authentication
  • Talkdesk Partner Project
    • Accessing Partner Project
    • Creating a New OAuth Client
    • Registering a Partner App
    • Creating/Managing App Versions
    • Managing/Editing an App
    • Technical & Marketplace Certification
    • Installing an App
    • Listing an App on AppConnect
    • FAQs
  • App Launch and Enablement
    • SSO: App Access and Launch
    • Authenticating Users
    • Apps API
    • Events API
    • Managing Trials and User Roles
    • Testing and Submitting an App
    • App Lifecycle Communication
    • App and Talkdesk Regions
    • Talkdesk Header
    • Billing

Talkdesk Integrations

  • Overview
  • Custom Integration
    • Configuring an Integration
    • Authorization Validator
    • Action Executor
    • Agent Synchronization
    • Contact Synchronization
    • Contact Activity
  • Connections
    • What Connections Supports
    • Custom Connection
    • Custom Action
    • Saving or Publishing an Action
    • Executing an Action
    • Testing an Action
    • Editing a Custom Connection
    • Editing an Action
    • Copying an Action
    • Connections - Property Types
    • OAuth2 Authorization Code Flow
    • Automations
    • Connections Flows
    • Create/Edit a Connections Flow
    • Build a Connections Flow
    • Publish a Connections Flow
    • Connections Flows Status
    • Run a Flow Manually
    • Components
    • Connections Flows Triggers
    • Automations Filters
  • FAQs
  • Blueprints
    • Trigger a Salesforce Flow

Talkdesk Workspace Designer

  • Overview
  • Cards
  • Panels
    • Importing and Exporting Panels
  • Canvas
    • Conversations App Canvas Tab
    • Secondary App Canvas
    • Cards App Canvas
    • SMS Canvas Tab
    • Email Canvas Tab
    • WhatsApp Canvas Tab
  • Components
    • Render Form
    • Render View
    • Card Preview
    • The Code Editor
    • Common Use Cases
    • Simple Render View
    • Render Iframe
    • Fetch Data
    • Render Panel
    • Render State
    • Split Flow
    • Execute Action
    • Functions
  • Variables
  • Blueprints
    • Creating a Card with an Iframe
    • Create a Card - Different Outcomes
    • Displaying Different Panels
    • Product Details
    • Clinic Locator
  • FAQs

Contact Center

  • Overview
  • Callback API
  • Recordings API
  • Contacts API
  • Ring Groups API
  • Flows API
  • Do Not Call Lists API
  • Record Lists API
  • Identity API
    • Identity Insights API
    • Phone Validation API
    • Voice Biometrics Opt-In API
    • Voice Biometrics Opt-Out API
  • Attributes API
  • Campaign Management API
  • Fallback Experience API
  • Prompts API

Data Platform

  • Overview
  • Live API
  • Explore API
    • Available Report Types
    • Calls Report
    • Explore Calls Report
    • Calls Report All Data Status
    • Contacts Report All Data Status
    • User Status Report
    • Studio Flow Execution Report
    • Contacts Report
    • Ring Attempts Report
    • Outbound Dialer Calls Report
    • Quality Management Evaluation Analysis Report
    • Feedback Report
    • Feedback Flow Report
    • WFM Schedule Adherence Report
    • Messaging Contacts Report
    • Messaging Traffic Report
    • Audit Logs Report
  • Reporting API
    • Calls Report
    • User Status Report
    • Executing a Report
    • Checking a Report Job Status
    • Canceling a Report Job Request
    • Downloading a Report File
    • Deleting a Report File
    • Inspecting Previous Report Jobs
  • Guardian API
    • Guardian Sessions API
    • Guardian Users API
    • Guardian Cases API
    • Guardian Call Quality API
  • Data Dictionary

Admin

  • Overview
  • Users API
  • Accounts API
  • Usage-Manager API
  • Webhook Trigger API
  • Bulk Import API

WFM

  • Overview
  • Time-Off Sync with HR Systems
    • A Time-Off is Created in WFM
    • A Time-Off is Updated in WFM
    • A Time-Off is Deleted in WFM
  • Scheduled Time-Off API

Resources

  • Contacts
  • More Talkdesk Documentation

Users API

Suggest Edits

Overview

The Users API retrieves the list of users in an account and the detailed information about a user (name, email, creation date, etc.).

👍

Access and Registration

Authentication

Usage

  • Getting a list of users.

  • Getting user details.

  • User info endpoint as per the OpenID Connect specification.

📘

Supported Regions and Base URLs

Troubleshooting

If you have questions or technical issues, please open a ticket using this form.

Updated 5 months ago