Ending a User Session
The End User Session API explicitly allows you to terminate an end user's active session in your Talkdesk Identity instance.
When to Use This Endpoint
This endpoint is used to force a user logout, programmatically control user sessions, or terminate user access across multiple devices.
Prerequisites
Before using this endpoint:
- You must have a valid OAuth 2.0 access token.
- The token must include the scope: user-session-public: end
- You must know the user ID (exactly 24 characters).
Choose the Right Base URL
Use the base URL that matches your region:
| Region | Base URL Template |
|---|---|
| EU | https://{account}.talkdeskid.eu |
| Canada (CA) | https://{account}.talkdeskidca.com |
| Australia (AU) | https://{account}.talkdeskid.au |
| Default (US/global) | https://{account}.talkdeskid.com |
Replace {account} with your actual Talkdesk account name.
Make the API Call
Endpoint
POST /oauth/end_user_session
Full Example URL
Headers
- Authorization: Bearer YOUR_ACCESS_TOKEN
- Content-Type: application/x-www-form-urlencoded
Form Data Parameters
| Parameter | Required | Description |
|---|---|---|
| user_id | Yes | The unique identifier of the user whose session you want to terminate. This must be exactly 24 characters. |
| reason | No | A human-readable or machine-readable reason for session termination. Currently, only one value is supported: force_logout. |
Sample Request
curl -X POST https://yourcompany.talkdeskid.com/oauth/end_user_session \
-H "Authorization: Bearer YOUR_ACCESS_TOKEN" \
-H "Content-Type: application/x-www-form-urlencoded" \
-d "user_id=1234567890abcdef12345678" \
-d "reason=force_logout"
API Reference
Troubleshooting
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Updated 1 day ago