Canceling a Report Job Request

❗️
The Reporting API has been replaced by the Explore API. Talkdesk strongly encourages the transition to the Explore API. You may still use the Reporting API, but please note:

Talkdesk will only provide support (no SLA for bug fixing or outage recovery) until June 1, 2022.

The Reporting API endpoint will stop responding to requests on December 1, 2022.

Request

Make a DELETE request to /reports/<report_type>/jobs/{id}

❗️
The DELETE /reports/<report_type>/jobs/{id} endpoint has been deprecated.

🚧
After a report job has been requested, it is possible to cancel it by making an authenticated request to the job's endpoint and by using the DELETE method.

Sample Request

curl https://api.talkdeskapp.com/reports/calls/jobs/{id} \
-H 'Authorization: Bearer {ACESS_TOKEN}' \
-X DELETE

Response

If the report is not yet created, the job will be successfully canceled, and the endpoint will return a 200 response.
If the job is already finished and the report has been created, a 403 response will be returned.

Troubleshooting

If you have questions or technical issues, please open a ticket using this form.