put https://api.talkdeskapp.com/users//presence/status
Scope
presence-status:write
Request Body
{
"status": "string",
"custom_status_id": "string"
}
Body Response - Schema
400 (bad request), 403 (forbidden access), 404 (user not found), 415 (unsupported media type)
| Parameter | Description | Type | Required |
|---|---|---|---|
| code | string | n/a | yes |
| message | string | n/a | yes |
| description | string | n/a | no |
| fields | array[object] | "fields" subdivides into: "name" (string) "description" (string) | yes (name and description) |
API Availability
The Presence API is only available for customers enrolled in Talkdesk's Early Access (EA) program.
To enter the EA program, contact a Customer Success Manager.
Troubleshooting
If you have any questions regarding the usage of this API, or if you’re having any technical issues, please open a ticket using this form.