post https://your-url-here.com/erc/ecommerce/connections/customers//orders//cancel
Scope
erc-ecommerce-connections-orders:write
Body Request - Example
{
"cancel_reason": "other"
}
Body Response - Schema
200 OK - no content
Describes the order resource item
400 (bad request), 401 (unauthorized), 403 (forbidden), 404 (not found), 405 (method not supported) 422 (unprocessable entity) 500 (internal server error) 505 (bad gateway)
| Parameter | Type | Description | Required |
|---|---|---|---|
| code | string | n/a | yes |
| message | string | n/a | yes |
| description | string | n/a | no |
| fields | array[object] | "fields" subdivides into: "name" (string) "description" (string) | yes (name and description) |
API Availability
The Retail Experience Cloud - Retail Ecommerce Integration is only available for customers enrolled in Talkdesk's Early Access (EA) program. To enter the EA program, contact a Customer Success Manager.
The Retail Experience Cloud - Retail Ecommerce Integration has been in EA since March 2022.
Troubleshooting
If you have any questions regarding the usage of this API, or if you’re having any technical issues, please open a ticket using this form.