Search the Products of the Store

Get/search the products of the store Talkdesk is integrated with

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Access and Registration

Authentication

Scope

erc-ecommerce-connections-products:read

Body Response - Schema

200 OK (the list of found products)

Represents the paginated list of customer orders

ParameterTypeDescriptionRequired
_embeddedobject"_embedded" subdivides into:

1 - "products" (array[object]) - the list of products in the current page.

1.1 - "id" (string) - the ID of the product. Example:
product123. Required.

1.2 - "title" (string) - The default title of the product. It is only displayed if the selected product variant doesn't have a title defined.
Example: Linen dress

1.3 - "description" (string) - the product description.

1.4 - "default_variant_id" (string) - the ID of the product variant to be presented by default.
Example:
productVariant123

1.5 - "default_image_id" (string) - the ID of the product image to be displayed by default. Example:
productImage123

1.6 - "images" (array[object]) - the list of product images.
1.6.1 - "id" (string) - The ID of the product image. Example:
productImage123. Required.
1.6.2 - "image_url" (string) - The URL of the product image. Example:
https://external-integration.url.com/product_image.png. Required.

1.7 - "options" (array[object]) - the list of product options.
1.7.1 - "name" (string) - the name of the product option. Example: Color Required.
1.7.2 - "values" (array[string]) - the list of possible values for the product option. Example:
["White","Black","Red","Purple"]. Required.

1.8 - "variants" (array[object]) - the list of product variants. The maximum number of product variants is the amount of possible option values combinations. There may be some combinations that are not manufactured/sold, and so there may be some variants missing from the list.
1.8.1 - "id" (string) - the ID of the product variant. Example:
productVariant123. Required.
1.8.2 - "sku" (string) - the SKU of the product variant. Example:
productVariant123Sku
1.8.3 - "price" (object) - the price of the product variant.
18.3.1 - "value" (number ) - the amount of money. Example: 10.5. Required.
18.3.2 - "currency" (string) - the currency of the money amount. Example:
EUR. Required.
1.8.4 - "images_ids" (array[string]) - the list of IDs of the images associated with the product variant. Example:
["productImage123","productImage456"]
1.8.5 - "options" (dictionary[string, string]) - the map of option values that correspond to this product variant. A variant can only have a single value for each option, and all options must be present (have a value).
Example: {"Color":"White","Size":"XS"}
1.8.6 - "available_quantity" (integer) - the product's variant quantity available in stock. Default:0. Example: 1000
yes
custom_fieldsobjectThe custom fields associated with the provider.
_linksobject"_links" subdivides into:

1 - "self" (object) - required.
1.1 - "href" (string
)
- http://api-docs.talkdesk.org/erc/ecommerce/products?limit=2

2 - "next" (object) - required.
2.1 - "href" (string
)
- http://api-docs.talkdesk.org/erc/ecommerce/products?limit=2&cursor=eyJsYXN0X2lkIjoxMjQ4MzU4NTYzODYyLCJsYXN0X3ZhbHVlIjoiMjAxOS0wNi0xNyAwMjoyMzo0Mi4wMDAwMDAifQ==
no

400 (bad request), 401 (unauthorized), 403 (forbidden), 404 (not found), 405 (method not supported)

ParameterTypeDescriptionRequired
codestringn/ayes
messagestringn/ayes
descriptionstringn/ano
fieldsarray[object]"fields" subdivides into:

"name" (string)

"description" (string)
yes (name and description)

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API Availability

The Retail Experience Cloud - Retail Ecommerce Integration is only available for customers enrolled in Talkdesk's Early Access (EA) program. To enter the EA program, contact a Customer Success Manager.

The Retail Experience Cloud - Retail Ecommerce Integration has been in EA since March 2022.

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Troubleshooting

If you have any questions regarding the usage of this API, or if you’re having any technical issues, please open a ticket using this form.

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