post https://api.talkdeskapp.com/calls/callback
Request a new direct callback, either to Callback API or Legacy Central (dependent on a Split.io Feature Flag)
Scope
callback:write
Request Body
{
"talkdesk_phone_number": "string",
"contact_phone_number": "string",
"context": {
"fields": [
{
"name": "string",
"display_name": "string",
"tooltip_text": "string",
"data_type": "phone",
"value": "string"
}
]
}
}
Body Response - Schema
400 (bad request), 401 (unauthorized), 403 (forbidden), 415 (unsupported media type), 422 (unprocessable entity), 429 (too many requests)
| Parameter | Type | Description | Required |
|---|---|---|---|
| code | string | n/a | yes |
| message | string | n/a | yes |
| description | string | n/a | no |
| fields | array[object] | "fields" subdivides into: 1.1 - "name" (string). 1.2 - "description" (string). | yes (name and description) |
Troubleshooting
If you have any questions regarding the usage of this API, or if you’re having any technical issues, please open a ticket using this form.