This event is optional.
Overview
The user.logout optional event is emitted when a user belonging to an installation of a Talkdesk partner app has logged out.
Subscribing user.logout
To subscribe to the
user.logoutevent, the user must submit a request.
Payload Types
| Attribute | Description |
|---|---|
| account_id | Unique identifier for the customer's Talkdesk account |
| user_id | Unique identifier for the Talkdesk user |
| user_email | Talkdesk user's email |
| installation_id | Unique identifier of the partner app's installation in the user's Talkdesk account |
Payload Example
{
"id": "a16521d26f89418dab1402e68c5a4ba7",
"created_at": "2017-08-18T10:29:52.000+00:00",
"api_version": "1",
"type": "user.logout",
"app_id": "8fcf7a3762d94f938e71b3a42618fd14",
"data": {
"account_id": "5e8d60283cc24683a9523319",
"user_id": "573491d5df012e3242001b52",
"user_email": "[email protected]",
"installation_id": "4400ebd85fa04322abf5b64de93dc913"
},
"_links": {
"root": {
"href": "https://api.talkdeskapp.com"
},
"self": {
"href": "https://api.talkdeskapp.com/apps/f918e2623486417791f3b5a18ca746ce/events/3214155a170c4d4aaa344a540ceckrik1"
},
"user": {
"href": "https://api.talkdeskapp.com/users/573491d5df012e3242001b52"
},
"installation": {
"href": "https://api.talkdeskapp.com/apps/8fcf7a3762d94f938e71b3a42618fd14/installations/4400ebd85fa04322abf5b64de93dc913"
}
}
}
The links section contains:
| Attribute | Description |
|---|---|
| self | URL to retrieve the event content |
| user | URL to retrieve details from the user |
| root | URL to Talkdesk's API Gateway |
| installation | URL to retrieve installation data |
Troubleshooting
If you have any questions regarding the usage of this API, or if you’re having any technical issues, please open a ticket using this form.