Bulk Deleting Interactions

delete

https://api.talkdeskapp.com/omnichannel/interactions/{resource_type}

Bulk delete resource of interaction by type and IDs. (Only Chat channel is supported currently).

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Access and Registration
Authentication

Scope

omnichannel:interaction-elimination

Body Response

200 (OK) - Interaction successfully deleted

Parameter	Type	Description	Required
id	string	The ID of the request. `> = 1 characters` `<= 32 characters`	yes
has_errors	boolean	Indicates whether there were errors	yes
errors	array[object]	"errors" subdivides into: "interaction_id" (string) - The ID of the interaction that caused the error. `> = 1 characters` `> <= 32 characters` "code" (integer) - The error code. "message" (string) -	yes
total_deleted	integer	The total number of interaction resources deleted.	yes
total_errors	integer	The total number of errors.	yes

400 (bad request), 401 (unauthorized), 403 (forbidden), 404 (not found), 500 (internal server error)

Parameter	Type	Description	Required
code	string	n/a	yes
message	string	n/a	yes
description	string	n/a	no
fields	array[object]	"fields" subdivides into: "name" (string) "description" (string)	yes (name and description)

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Troubleshooting
If you have any questions regarding the usage of this API, or if you’re having any technical issues, please open a ticket using this form.

Language

Credentials

OAuth2

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