The app.uninstalled event is emitted when a Talkdesk administrator uninstalls the partner app from AppConnect.
Payload Types
| Attribute | Description |
|---|---|
| reason string | A user-specified reason for the app to have been uninstalled. It will contain a message property with the user provided feedback |
| installation_id string | Unique identifier of the partner app's installation in the Talkdesk account of the user |
| account_id string | Unique identifier for the customer's Talkdesk account |
| account_name string | The customer's Talkdesk account name |
| app_version_id string | Unique identifier of the partner app's version |
| app_version_name string | The name of the partner app's version |
Payload Example
{
"id": "be4cfd0a01a046ec98fde433d973d259",
"created_at": "2017-06-14T17:23:07Z",
"api_version": "1",
"type": "app.uninstalled",
"app_id": "f918e2623486417791f3b5a18ca746ce",
"app_version_id": "970d6643b6604a9d8ec77d470a3903cf",
"app_version_name": "app_version_name",
"data": {
"installation_id": "9514148a170c4d4aaa344a540cec08c5",
"account_name": "starship",
"account_id": "052c3763ee0745c68a1f65f25b0bf273",
"reason": {
"type": "other",
"message": "Feedback about the app collected from the user"
}
},
"_links": {
"root": {
"href": "https://api.talkdeskapp.com"
},
"self": {
"href": "https://api.talkdeskapp.com/apps/f918e2623486417791f3b5a18ca746ce/events/3214155a170c4d4aaa344a540ceckrik1"
},
"installation": {
"href": "https://api.talkdeskapp.com/apps/f918e2623486417791f3b5a18ca746ce/installations/9514148a170c4d4aaa344a540cec08c5"
}
}
}
The links section contains:
| Attribute | Description |
|---|---|
| self | URL to retrieve the event content |
| installation | URL to retrieve installation data |
| root | URL to Talkdesk's API Gateway |
Troubleshooting
If you have any questions regarding the usage of this API, or if you’re having any technical issues, please open a ticket using this form.