app.uninstalled

📘

Supported Regions and Base URLs

The app.uninstalled event is emitted when a Talkdesk administrator uninstalls the partner app from AppConnect.

Payload Types

AttributeDescription
reason
string
A user-specified reason for the app to have been uninstalled. It will contain a message property with the user provided feedback
installation_id
string
Unique identifier of the partner app's installation in the Talkdesk account of the user
account_id
string
Unique identifier for the customer's Talkdesk account
account_name
string
The customer's Talkdesk account name
app_version_id
string
Unique identifier of the partner app's version
app_version_name
string
The name of the partner app's version

Payload Example

{
  "id": "be4cfd0a01a046ec98fde433d973d259",
  "created_at": "2017-06-14T17:23:07Z",
  "api_version": "1",
  "type": "app.uninstalled",
  "app_id": "f918e2623486417791f3b5a18ca746ce",
  "app_version_id": "970d6643b6604a9d8ec77d470a3903cf",
  "app_version_name": "app_version_name",
  "data": {
    "installation_id": "9514148a170c4d4aaa344a540cec08c5",
    "account_name": "starship",
    "account_id": "052c3763ee0745c68a1f65f25b0bf273",
    "reason": {
      "type": "other",
      "message": "Feedback about the app collected from the user"
    }
  },
  "_links": {
    "root": {
      "href": "https://api.talkdeskapp.com"
    },
    "self": {
      "href": "https://api.talkdeskapp.com/apps/f918e2623486417791f3b5a18ca746ce/events/3214155a170c4d4aaa344a540ceckrik1"
    },
    "installation": {
      "href": "https://api.talkdeskapp.com/apps/f918e2623486417791f3b5a18ca746ce/installations/9514148a170c4d4aaa344a540cec08c5"
    }
  }
}

The links section contains:

AttributeDescription
selfURL to retrieve the event content
installationURL to retrieve installation data
rootURL to Talkdesk's API Gateway