The Talkdesk Developer Documentation API Endpoints documentation section allows you to build integrations with the Talkdesk platform.
This way, you will be able to manage users, contacts, calls, recordings, reports, and more.
What is in this Reference
This reference covers all publicly available API endpoints. Each API endpoint includes a description, request/response details, required parameters, and authentication scopes.
Early Access (EA) and deprecated endpoints: These endpoints are unlisted and accessible via direct link only. Your Talkdesk contact will share these links with you when applicable.
Base URL
All API requests are made over HTTPS. Use the base URL that matches the region where your Talkdesk account is hosted. See the full list of supported regions and their base URLs here: Supported Regions and Base URLs.
Talkdesk operates across multiple regions. If you're unsure which region your account is in, check with your Talkdesk administrator.
Authentication
All requests require a valid access token. Talkdesk uses OAuth 2.0 for authentication.
Every API request must include a valid Bearer token in the Authorization header:
Authorization: Bearer {your_access_token}To obtain an access token, follow the information in the Authentication guide.
What Changed on May 18, 2026API endpoint pages' structure and links have changed. As a result, links you have bookmarked or saved before May 18, 2026 may no longer work.
If you land on a broken page, use the search bar at the top of this page, search for the API name (for example, “List Queues”), and you will find the relevant endpoint.
API behavior, request/response, authentication, and your existing integrations will remain unaffected.
Need help?
- For technical issues, open a support ticket here.
- Download the full OpenAPI specification from the OpenAPI Specification Download page.
- For questions on authentication and access, see Authentication and API Access.