Redirect to the Recording File

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Supported Regions and Base URLs

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Access and Registration

Authentication

Scope

recordings:read

Body Response - Schema

200 (a HAL link for the recording file, when the requested content type is application/hal+json. You can specify the request content by providing the value in the ‘Accept’ header)

ParameterTypeDescriptionRequired
_linksobject"_links" subdivides into:

1 - "self" (object), which subdivides into:
1.1 - "href" (string) - default:
http://api-docs.talkdesk.org/recordings/:id/media

2 - "file" (object), which subdivides into:
2.1 - "href" (string) - default:http://api-docs.talkdesk.org/interactions/:interaction_id/recordings/:recording_id/content?token=some.token.signed
yes (name and description)

300 (redirect to the recording file)

Headers

Location (string) - recording location. Default: http://api-docs.talkdesk.org/interactions/:interaction_id/recordings/:recording_id/content?token=some.token.signed

401 (unauthorized), 403 (forbidden access), 404 (recording not found), 410 (recording's media file deleted)

ParameterTypeDescriptionRequired
codestringn/ayes
messagestringn/ayes
descriptionstringn/ano
fieldsarray[object]"fields" subdivides into:

"name" (string)

"description" (string)
yes (name and description)

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Troubleshooting

If you have any questions regarding the usage of this API, or if you’re having any technical issues, please open a ticket using this form.

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