get https://api.talkdeskapp.com/recordings//media
Scope
recordings:read
Body Response - Schema
200 (a HAL link for the recording file, when the requested content type is application/hal+json. You can specify the request content by providing the value in the ‘Accept’ header)
Parameter | Type | Description | Required |
---|---|---|---|
_links | object | "_links" subdivides into: 1 - "self" (object), which subdivides into: 1.1 - "href" (string) - default: http://api-docs.talkdesk.org/recordings/:id/media 2 - "file" (object), which subdivides into: 2.1 - "href" (string) - default: http://api-docs.talkdesk.org/interactions/:interaction_id/recordings/:recording_id/content?token=some.token.signed | yes (name and description) |
300 (redirect to the recording file)
Headers
Location (string) - recording location. Default: http://api-docs.talkdesk.org/interactions/:interaction_id/recordings/:recording_id/content?token=some.token.signed
401 (unauthorized), 403 (forbidden access), 404 (recording not found), 410 (recording's media file deleted)
Parameter | Type | Description | Required |
---|---|---|---|
code | string | n/a | yes |
message | string | n/a | yes |
description | string | n/a | no |
fields | array[object] | "fields" subdivides into: "name" (string) "description" (string) | yes (name and description) |
Troubleshooting
If you have any questions regarding the usage of this API, or if you’re having any technical issues, please open a ticket using this form.