get https://api.talkdeskapp.com/recordings/
Scope
recordings:read
Body Response - Schema
200 (recording details)
| Parameter | Type | Description |
|---|---|---|
| recording | object | 1. "recordings" subdivides into:1.1 "id" (string) 1.2 "call_id" (string) 1.3 "created_at" (string) 1.4 "index" (integer) 1.5 "duration" (integer) 1.6 "type" (string) - the type of content that was recorded. Allowed values: "conversation", "voicemail". 1.7. "agents" (object) which subdivides into: 1.7.1 "channel_1" [array(object)] which subdivides into: 1.7.1.1"participant_type" (string) Allowed values: AGENT, CONTACT, EXTERNAL_NUM 1.7.1.2. "participant_id" (string) 1.7.2 - "channel_2" [array(object)] 1.7.2.1 - "participant_type" (string) Allowed values: AGENT, CONTACT, EXTERNAL_NUM 1.7.2.2 - "participant_id" (string) 1.8 - "links" (object) which subdivides into: 1.8.1 - "self" (object) which subdivides into: 1.8.1.1 - "href" (string) Default: http://api-docs.talkdesk.org/recordings/:id 1.8.2 - "media" (object)which subdivides into: 1.8.2.1 - "href" Default: http://api-docs.talkdesk.org/recordings/:id/media |
| _links | object | "_links" subdivides into: 1 - "self" (object), which subdivides into: 1.1 - "href" (string) - default: http://api-docs.talkdesk.org/recordings/:id2 - "media" (object), which subdivides into: 2.1 - "href" (string) - default: http://api-docs.talkdesk.org/recordings/:id |
401 (unauthorized), 404 (recording not found)
| Parameter | Type | Description | Required |
|---|---|---|---|
| code | string | n/a | yes |
| message | string | n/a | yes |
| description | string | n/a | no |
| fields | array[object] | "fields" subdivides into: "name" (string) "description" (string) | yes (name and description) |
Troubleshooting
If you have any questions regarding the usage of this API, or if you’re having any technical issues, please open a ticket using this form.