Get Claim Detail for Claim Number

Returns details for a single claim

Body Response - Schema

200 OK

claims_details_response:
  type: object
  properties:
    ClaimNumber:
      type: string
    ClaimStatus:
      type: string
    Description:
      type: string
    Exposures:
      type: array
      items:
        type: object
        $ref: '#/definitions/Exposure'
    LossCause:
      type: string
    LossDate:
      type: string
      format: date-time
    LossEstimate:
      type: string
    LossLocation:
      type: string
    Notes:
      type: array
      items:
        type: object
        $ref: '#/definitions/Note'
    Paid:
      type: string
    PolicyNumber:
      type: string
    Product:
      type: string
    Recovered:
      type: string
    ReportDate:
      type: string
      format: date-time

definitions:
  Exposure:
    type: object
    properties:
      Adjuster:
        type: string
      Claimant:
        type: string
      Coverage:
        type: string
      DwellingIncident:
        type: object
        $ref: '#/definitions/claims_DwellingIncident'
      ExposureLimit:
        type: integer
      ExposureType:
        type: string
      FixedPropertyIncident:
        type: object
        $ref: '#/definitions/FixedPropertyIncident'
      InjuryIncident:
        type: object
        $ref: '#/definitions/InjuryIncident'
      LivingExpensesIncident:
        type: object
        $ref: '#/definitions/claims_LivingExpensesIncident'
      OtherStructureIncident:
        type: object
        $ref: '#/definitions/OtherStructureIncident'
      Paid:
        type: string
      PropertyContentsIncident:
        type: object
        $ref: '#/definitions/PropertyContentsIncident'
      Recoveries:
        type: string
      VehicleIncident:
        type: object
        $ref: '#/definitions/claims_VehicleIncident'

  claims_DwellingIncident:
    type: object
    properties:
      Description:
        type: string
      DwellingRoomDamages:
        type: array
        items:
          type: object
          $ref: '#/definitions/DwellingRoomDamage'
          
  DwellingRoomDamage:
    type: object
    properties:
      NoOfRooms:
        type: integer
      RoomType:
        type: string

  FixedPropertyIncident:
    type: object
    properties:
      DamageDescription:
        type: string
      LossEstimate:
        type: string
      Owner:
        type: string
      PropertyDescription:
        type: string
      PropertyName:
        type: string

  InjuryIncident:
    type: object
    properties:
      Description:
        type: string
      DisabledDueToAccident:
        type: string
      InjuredPerson:
        type: string
      LossParty:
        type: string
      Severity:
        type: string

  claims_LivingExpensesIncident:
    type: object
    properties:
      Description:
        type: string
      ExpectedDuration:
        type: string
        
  OtherStructureIncident:
    type: object
    properties:
      Description:
        type: string
      EstimateReceived:
        type: string
      LossEstimate:
        type: string

  PropertyContentsIncident:
    type: object
    properties:
      Description:
        type: string
      Location:
        type: string
      ScheduledItems:
        type: array
        items:
          type: object
          $ref: '#/definitions/ScheduledItem'

  ScheduledItem:
    type: object
    properties:
      AppraisedValue:
        type: string
      Description:
        type: string
        
  claims_VehicleIncident:
    type: object
    properties:
      DriverName:
        type: string
      Make:
        type: string
      Model:
        type: string
      Plate:
        type: string
      RelationshipToInsured:
        type: string

  Note:
    type: object
    properties:
      Description:
        type: string
      Subject:
        type: string

400's

ErrorInfo:
  type: object
  properties:
    details:
      type: array
      items:
        type: object
        $ref: '#/definitions/ErrorDetails'
    developerMessage:
      type: string
    errorCode:
      type: string
    status:
      type: integer
    userMessage:
      type: string

definitions:
  ErrorDetails:
    type: object
    properties:
      message:
        type: string
      properties:
        type: object
        $ref: '#/definitions/ErrorDetailsProperties'
      stackTrace:
        type: string
  
  ErrorDetailsProperties:
    type: object
    properties:
      lineNumber:
        type: integer
      parameterLocation:
        type: string
      parameterName:
        type: string

❗️

API Availability

The Financial Services Experience Cloud for Insurance - Integrations Bridge is only available for customers enrolled in Talkdesk's Early Access (EA) program. To enter the EA program, contact a Customer Success Manager.

The Financial Services Experience Cloud for Insurance - Integrations Bridge has been in EA since November 2023.

🚧

Troubleshooting

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