The app.trial_started event is emitted when a trial of the partner app officially starts. This will follow the app.installed event and the partner successful acknowledgement of the installation via Apps API.
Supported Regions and Base URLs
Access and RegistrationAuthentication
Payload Types
| Attribute | Description |
|---|---|
| installation_id string | Unique identifier of the partner app's installation in the Talkdesk account of the user |
| account_id string | Unique identifier for the customer's Talkdesk account |
| expires_at datetime | Expiration date and time for the trial subscription |
| app_version_id string | Unique identifier of the partner app's version |
Payload Example
{
"id": "a16521d26f89418dab1402e68c5a4ba7",
"created_at": "2017-08-18T10:29:52.000+00:00",
"api_version": "1",
"type": "app.trial_started",
"app_id": "8fcf7a3762d94f938e71b3a42618fd14",
"app_version_id": "dd357179dc4a4f8a9c243638eb122f69",
"data": {
"installation_id": "4400ebd85fa04322abf5b64de93dc913",
"account_id": "573491d5df012e3242001b52",
"expires_at": "2017-08-18T10:29:52.000+00:00"
},
"_links": {
"root": {
"href": "https://api.talkdeskapp.com"
},
"self": {
"href": "https://api.talkdeskapp.com/apps/8fcf7a3762d94f938e71b3a42618fd14/events/a16521d26f89418dab1402e68c5a4ba7"
},
"installation": {
"href": "https://api.talkdeskapp.com/apps/8fcf7a3762d94f938e71b3a42618fd14/installations/4400ebd85fa04322abf5b64de93dc913"
}
}
}The links section contains:
| Attribute | Description |
|---|---|
| self | URL to retrieve the event content |
| installation | URL to retrieve installation data |
| root | URL to Talkdesk's API Gateway |
TroubleshootingIf you have any questions regarding the usage of this API, or if you’re having any technical issues, please open a ticket using this form.