List of Users

"_embedded" subdivides into:

1 - "creation_time" (string) - the agent creation timestamp.
Example:
2020-02-01T10:00:00.000Z

2 - "email" (string) - the agent's e-mail.
Example:
[email protected]

3 - "id" (string) - the agent's name.
Example: John Doe

4 - "presence" (string) - the agent current connection presence. Example:
Offline

5 - "presence_type" (string) - the agent current connection presence type. Example:
offline

6 - "ring_groups" (array[string]) - the agent ring groups.
Example: ["Agents"]

7 - "risk" (number
<double>) - the agent risk. Example: 91.5

8 - "role" (string) - the agent role. Example:
Administrator

9 - "status" (string) - the agent activation state. Allowed values: "ACTIVE",
"INACTIVE", "PENDING"
Example: active

10 - "call_quality" (object) - call quality data.
10.1 - "avg_affected_calls" (boolean) - the average affected call status.
Example:
false
10.2 - "mos" (object) - MOS data.
10.2.1 - "avg" (number) - the average MOS. Example: 1.2

"_links" subdivides into:

1 - "first" (object) - the first page link.
1.1 - "href" (string) - the hypertext reference describing this link.
Example:
schema://host:port/log/sessions?page=1&per_page=10. Required.

2 - "last" (object) - the last page link.
2.1 - "href" (string) - the hypertext reference describing this link.
Example:
schema://host:port/log/sessions?page=1&per_page=10. Required.

3 - "next" (object) - the next page link.
3.1 - "href" (string) - the hypertext reference describing this link.
Example:
schema://host:port/log/sessions?page=1&per_page=10. Required.

4 - "prev" (object) - the previous page link.
4.1 - "href" (string) - the hypertext reference describing this link.
Example:
schema://host:port/log/sessions?page=1&per_page=10. Required.

5 - "self" (object) - the current page link.
5.1 - "href" (string) - the hypertext reference describing this link.
Example:
schema://host:port/log/sessions?page=1&per_page=10. Required.

6 - "show" (object) - show alarms link.
6.1 - "href" (string) - the hypertext reference describing this link.
Example:
schema://host:port/log/sessions?page=1&per_page=10. Required.

"fields" subdivides into:

"name" (string)

"description" (string)