Update the Call Streaming Settings

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Supported Regions and Base URLs

👍
Access and Registration Authentication

Scope

call-streaming-settings:write

Body Request - Example

{
  "agent_stream_enabled": true,
  "agent_stream_url": "wss://talkdesk.org/my/wss/endpoint",
  "agent_stream_track": "both_tracks"
}

Body Response - Schema

204 (operation completed successfully)

Parameter	Type	Description	Required
agent_stream_enabled	boolean	enables or disables the stream of the agent's calls for the given user	yes
agent_stream_url	string	The URL to where Twilio will stream the audio from the agent's call. Match pattern: ^wss://.*$	yes
agent_stream_track	string	The audio track from the agent's call that should be streamed by Twilio. Allowed values: inbound_track , outbound_track, both_tracks	yes

400 (bad request), 401 (unauthorized), 403 (forbidden), 404 (not found), 500 (internal server error)

Parameter	Type	Description	Required
code	string	n/a	yes
message	string	n/a	yes
description	string	n/a	no
fields	array[object]	"fields" subdivides into: "name" (string) "description" (string)	yes (name and description)

❗️
API Availability
The Conversation Streams API is only available for customers enrolled in Talkdesk's Early Access (EA) program. To enter the EA program, contact a Customer Success Manager.
The Conversation Streams has been in EA since January 2022.

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Troubleshooting
If you have any questions regarding the usage of this API, or if you’re having any technical issues, please open a ticket using this form.