Retrieve all Interactions

Embedded object of a paginated response. Subdivides into:
1 - interactions (array[object])

1.1 - id (string). The ID of the interaction. Example:
597a2201-9d7e-470e-a699-abc5ec114973

1.2 - customer_id (string). The ID of the customer.
Example:
e7a89c2e-4257-4e38-81f1-854dd94d6574. Required.

1.3 - started_at (string <date-time>). The datetime when the interaction started. Example: 2020-03-10T00:00:00.000000Z. Required.

1.4 - ended_at (string <date-time>). The date-time when the interaction ended. Example: 2020-03-10T00:04:00.000000Z. Required.

1.5 - direction (string). Required.

1.6 - ring_groups (array[string]). The ring groups of the user (agent). Only applicable to STT and DCE source_system. Required.

1.7 - messages (array[object]. Required.
1.7.1 - message_id (string). The original utterance ID. Required.
1.7.2 - text (string). The text of the transcription message. Required.
1.7.3 - channel (string). The channel that generated the message:
VOICE (STT,VA), WEBCHAT (VA), CHAT (DCE), SMS (VA,DCE), DIGITAL_CONNECT (VA,DCE). Required."
1.7.4 - participant (string). Required.
1.7.5 - sentiment (string).
1.7.6 - intent (string). The intent associated with the message.
1.7.7 - intent_confidence_score (number<float>). The confidence score of the intent.
1.7.8 - intent_is_fallback (boolean). Determines if it is a fallback intent.
1.7.9 - start_time (number<float>) . The time position in seconds where the message appears in audio. Only applicable to STT source_system.
1.7.10 - end_time (number<float>. The time position in seconds where the message stops in the audio. Only applicable to STT source_system.
1.7.11 - transcription_type (string)
1.7.12 - source_system (string). System in which the message was generated: STT, DCE, VA. Required.
1.7.13 - recording_index (number). Index that identifies the recording to which the message belongs. Only applicable to STT source_system.
1.7.14 - message_index (number) - Index identifying the message order within an interaction/recording.
1.7.15 - message_start_at (string<date-time>) -The datetime when the message started.
1.7.16 - agent_id (string) - The ID of the agent. Example:
2cfc7d5a-7e89-403d-b257-891247b88829

1.8 - agents (array[object])
1.8.1 - id (string) - The ID of the agent. Example:
2cfc7d5a-7e89-403d-b257-891247b88829. Required.

"fields" subdivides into:

"name" (string)

"description" (string)