Get the Attachment Download Link

Generates a temporary download link (valid for 10 minutes) to access the attachment's data using the Get Attachment Download Link endpoint.

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Supported Regions and Base URLs

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Access and Registration

Authentication

Scope

attachments:download

Body Schema - Response

200 OK (the newly generated attachment's download link)

ParameterTypeDescriptionRequired
urlstringaddress of the resourceyes
expire_timeintegerDownload link expiration time in seconds. Default: 600yes

400 (bad request), 401 (unauthorized access - invalid or unverifiable JWT), 403 (forbidden), 404 (attachment not found)

ParameterTypeDescriptionRequired
codestringn/ayes
messagestringn/ayes
descriptionstringn/ano
fieldsarray[object]"fields" subdivides into:

"name" (string)

"description" (string)
yes (name and description)

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API Availability

The Attachments API is only available for customers enrolled in Talkdesk's Early Access (EA) program.

To enter the EA program, contact a Customer Sucess Manager.

The Attachments API has been in GA since May 2022.

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Troubleshooting

If you have any questions regarding the usage of this API, or if you’re having any technical issues, please open a ticket using this form.

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