get https://api.talkdeskapp.com/attachments/2023-03//download-link
Generates a temporary download link (valid for 10 minutes) to access the attachment's data using the Get Attachment Download Link endpoint.
Scope
attachments:download
Body Schema - Response
200 OK (the newly generated attachment's download link)
| Parameter | Type | Description | Required |
|---|---|---|---|
| url | string | address of the resource | yes |
| expire_time | integer | Download link expiration time in seconds. Default: 600 | yes |
400 (bad request), 401 (unauthorized access - invalid or unverifiable JWT), 403 (forbidden), 404 (attachment not found)
| Parameter | Type | Description | Required |
|---|---|---|---|
| code | string | n/a | yes |
| message | string | n/a | yes |
| description | string | n/a | no |
| fields | array[object] | "fields" subdivides into: "name" (string) "description" (string) | yes (name and description) |
API Availability
The Attachments API is only available for customers enrolled in Talkdesk's Early Access (EA) program.
To enter the EA program, contact a Customer Sucess Manager.
The Attachments API has been in GA since May 2022.
Troubleshooting
If you have any questions regarding the usage of this API, or if you’re having any technical issues, please open a ticket using this form.