Update Talkdesk contact found by phone number or contact id with the Fsi member information.

Update the Talkdesk contact information fields with the information of the FSI member.
To get the Talkdesk contact it is required to provided one of the query parameters: contact_id or phone_number.
When is provided the contact_id the Talkdesk contact to update will be found by the contact_id.
When is provided the phone_number the Talkdesk contact to update will be found if only one match of the phone number exists in the contact Api.
The update process will only occur only if a Talkdesk contact is retrieved and exists one Fsi member with identifier equals to member_id.
The Talkdesk contact information that may be updated will be:

  • Name
  • Address
  • Email
  • Phone numbers
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Scope

fsi-workspace-contact-synchronization:write

Query Params
string
length between 1 and 16
string
string
required
length between 1 and 64
string
length between 1 and 64

The interaction id

Responses
200

Contact successfully updated

Language
Credentials
OAuth2
Missing 1 required scope
URL
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Response
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application/json