Getting newest case details by contact

get

https://api.talkdeskapp.com/cm/core/va/cases/info

Getting newest case details by contact.

Recent Requests

Time	Status	User Agent
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Scope

cases-public:read

Query Params

string

required

length between 3 and 255

Contact id, one of the five parameters(id, name, email, phone, integration) must be passed.

name

string

required

length between 3 and 125

Contact name, one of the five parameters(id, name, email, phone, integration) must be passed.

string

required

length between 3 and 255

Contact email, one of the five parameters(id, name, email, phone, integration) must be passed.

phone

string

required

length between 5 and 20

Contact phone, one of the five parameters(id, name, email, phone, integration) must be passed.

status

string

enum

length between 3 and 255

Defaults to ALL

Case status, please note that the status here is different from the case in general.

Allowed:

integration

string

required

length between 0 and 255

Contact integration, the format value is integration_id:external_id, one of the five parameters(id, name, email, phone, integration) must be passed.

Responses

Language

Credentials

OAuth2

URL

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Response

Click Try It! to start a request and see the response here! Or choose an example:

application/json

Scope

200The newest case details.

400Bad Request.

401Unauthorized access - invalid or unverifiable JWT.

403Forbidden.

404Not Found.