Upload Forecast Import from CSV file

post

https://api.talkdeskapp.com/wfm/timeseries/v1/forecast_imports

Upload a forecast CSV file for the account. Returns the import ID and status in the response body and the URL for tracking import status in the Content-Location header.

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Scope

wfm-public:write

Body Params

The CSV file and metadata to upload as a Forecast Import

csv_file

file

required

The CSV file to upload. Required headers (in order): Queue, Datetime, Interaction volume offered, Average handle time, Shrinkage. Maximum file size is 5 MB.

file_name

string

required

length between 1 and 255

The original file name including the .csv extension.

time_zone

string

required

length between 1 and 64

The IANA time zone of the datetime values in the CSV.

date_format

string

length between 1 and 32

The date format used in the Datetime column. Defaults to DD/MM/YYYY.

trigger_scheduler_job

boolean

Whether to trigger the scheduler job after the import completes. Defaults to false.

interval_editing

string

enum

The interval granularity for forecast editing. Defaults to MIN_15.

Allowed:

Responses

Language

Credentials

OAuth2

URL

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Response

Click Try It! to start a request and see the response here! Or choose an example:

application/json

Scope

202Forecast Import accepted and queued for processing

400Bad Request — invalid CSV header or date format

401Unauthorized

403Forbidden

409Conflict — a forecast import is already in progress

413CSV file exceeds 5 MB limit

415Unsupported Media Type — only .csv files are accepted

429Too Many Requests

500Internal Server Error