GuidesAPI EndpointsKnowledge BaseSupportTalkdesk WebsiteMarketplaceDiscussions API Change LogOpenAPI Specification Download
API Endpoints
Home

Creating a case

post
https://api.talkdeskapp.com/cm/core/va/cases

Creating a case.

Recent Requests
Log in to see full request history
TimeStatusUser Agent
Retrieving recent requests…
LoadingLoading…

Scope

cases-public:write

Body Params

The case to be created.

string
required

Case subject on the interface.

string
required

When a contact submits a support request via email, the body of the email request is used as the description. The description becomes the first comment in the case.

string

Case id of parent case.

string
length between 0 and 255

Assignee id.

string
enum

Case priority. For details, please see Overview.

Allowed:
custom_fields
object

Fields which added by users.

notes
array of objects

Case notes.

notes
string

Case requester email.

string
enum
Allowed:
string

Case requester name.

Responses

Updated 2 months ago

Language
Credentials
OAuth2
Missing 1 required scope
URL
LoadingLoading…
Response
Click Try It! to start a request and see the response here! Or choose an example:
application/json

Updated 2 months ago