Cancel a Callback

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Supported Regions and Base URLs

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Access and Registration

Authentication

Scope

schedule-callbacks:write

Body Schema - Response

401 (unauthorized), 403 (forbidden), 404 (callback not found)

ParameterTypeDescriptionRequired
codestringn/ayes
messagestringn/ayes
descriptionstringn/ano
fieldsarray[object]

"fields" subdivides into:

"name" (string)

"description" (string)

yes (name and description)
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API Availability

The Scheduled Callback Management API is only available for customers enrolled in Talkdesk's Early Access (EA) program.

To enter the EA program, contact a Customer Sucess Manager.

The Scheduled Callback Management API has been in GA since March 2022.

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Troubleshooting

If you have any questions regarding the usage of this API, or if you’re having any technical issues, please open a ticket using this form.

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