---
updatedAt: 2026-06-25T23:37:17.000Z
agentTools:
  projectIndex: https://docs.talkdesk.com/llms.txt
---

# List Record Lists

Returns a paginated list of record lists for the account.
Use this endpoint to retrieve all record lists with optional filtering by name, status, team, and campaign.


## Scope

`record-lists:manage`

# OpenAPI definition

```json
{
  "openapi": "3.0.2",
  "info": {
    "title": "Public API",
    "version": "5.12.71",
    "description": "Documents public API endpoints. Scopes are given to external software, that we don't control",
    "contact": {
      "name": "Talkdesk",
      "url": "https://talkdesk.com"
    }
  },
  "servers": [
    {
      "url": "https://api.talkdeskapp.com",
      "description": "United States (td-us-1)"
    },
    {
      "url": "https://api.talkdeskapp.eu",
      "description": "Europe (td-eu-1)"
    },
    {
      "url": "https://api.talkdeskappca.com",
      "description": "Canada (td-ca-1)"
    },
    {
      "url": "https://api.talkdeskapp.co.uk",
      "description": "United Kingdom (td-uk-1)"
    }
  ],
  "tags": [
    {
      "name": "Record Lists API",
      "description": "Record Lists API"
    }
  ],
  "paths": {
    "/record-lists": {
      "get": {
        "operationId": "record-lists-get",
        "summary": "List Record Lists",
        "x-namespace": "/record-lists",
        "tags": [
          "Record Lists API"
        ],
        "description": "Returns a paginated list of record lists for the account.\nUse this endpoint to retrieve all record lists with optional filtering by name, status, team, and campaign.\n",
        "x-internal": false,
        "security": [
          {
            "GA": [
              "record-lists:manage"
            ]
          }
        ],
        "parameters": [
          {
            "name": "name",
            "in": "query",
            "description": "Filter by record lists names,fuzzy query",
            "schema": {
              "type": "string",
              "minLength": 1,
              "maxLength": 35
            }
          },
          {
            "name": "status",
            "in": "query",
            "description": "Filter Record Lists by status",
            "schema": {
              "type": "string",
              "minLength": 1
            }
          },
          {
            "name": "team_id",
            "in": "query",
            "description": "Filter Record Lists by team id. team_id and team_ids are mutually exclusive.",
            "required": false,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "team_ids",
            "in": "query",
            "description": "Filter Record Lists by team ids. team_id and team_ids are mutually exclusive.",
            "required": false,
            "schema": {
              "type": "array",
              "items": {
                "type": "string"
              }
            }
          },
          {
            "name": "campaign_ids",
            "in": "query",
            "description": "Filter Record Lists by campaign ids.",
            "required": false,
            "schema": {
              "type": "array",
              "items": {
                "type": "string"
              }
            }
          },
          {
            "name": "fields",
            "in": "query",
            "description": "Allows to request the sub entities of the record list.<br/><br/> <ul> <li>teams -> Return the record list's teams information.</li> </ul>",
            "required": false,
            "schema": {
              "type": "string",
              "enum": [
                "TEAMS"
              ]
            }
          },
          {
            "name": "include_none_team",
            "in": "query",
            "description": "If include_none_team equals true, this parameter will also return records lists with no team.",
            "required": false,
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "page",
            "in": "query",
            "description": "Number of the page listed",
            "required": false,
            "schema": {
              "type": "integer",
              "default": 1,
              "minimum": 1,
              "maximum": 2147483647
            }
          },
          {
            "name": "per_page",
            "in": "query",
            "description": "Number of max items per page",
            "required": false,
            "schema": {
              "type": "integer",
              "default": 50,
              "minimum": 1,
              "maximum": 500
            }
          },
          {
            "name": "created_at_from",
            "in": "query",
            "description": "Filter by Record Lists created_at, must filter with field created_at_to",
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "created_at_to",
            "in": "query",
            "description": "Filter by Record Lists created_at, must filter with field created_at_from",
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "updated_at_from",
            "in": "query",
            "description": "Filter by Record Lists updated_at, must filter with field updated_at_to",
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "updated_at_to",
            "in": "query",
            "description": "Filter by Record Lists updated_at, must filter with field updated_at_from",
            "schema": {
              "type": "string"
            }
          },
          {
            "name": "order_by",
            "in": "query",
            "description": "Order by Record Lists for names, number of records, created_at, updated_at",
            "schema": {
              "example": "name,records_count:desc,created_at:desc,updated_at:asc",
              "default": "created_at:desc",
              "x-sorting_default_order": "asc",
              "x-sorting_fields": [
                "name",
                "records_count",
                "created_at",
                "updated_at"
              ],
              "type": "string"
            }
          }
        ],
        "responses": {
          "200": {
            "description": "Get the list of record lists",
            "content": {
              "application/hal+json": {
                "schema": {
                  "example": {
                    "total": 3,
                    "page": 1,
                    "total_pages": 3,
                    "per_page": 1,
                    "count": 3,
                    "_links": {
                      "self": {
                        "href": "https://api.talkdeskapp.com/record-lists/?page=2&per_page=1"
                      },
                      "next": {
                        "href": "https://api.talkdeskapp.com/record-lists/?page=3&per_page=1"
                      },
                      "prev": {
                        "href": "https://api.talkdeskapp.com/record-lists/?page=1&per_page=1"
                      },
                      "first": {
                        "href": "https://api.talkdeskapp.com/record-lists/?page=1&per_page=1"
                      },
                      "last": {
                        "href": "https://api.talkdeskapp.com/record-lists/?page=3&per_page=1"
                      }
                    },
                    "_embedded": {
                      "record_lists": [
                        {
                          "id": "8858c834-481d-4a02-8176-cffc02c50350",
                          "name": "list 1",
                          "unique_identifier_type": "PHONE_NUMBER",
                          "created_at": "2020-03-24T11:48:40.503Z",
                          "updated_at": "2020-03-24T11:48:40.503Z",
                          "records_count": 10,
                          "status": "accepted",
                          "account_id": "5cec1886cd9489002de37c18",
                          "teams": [
                            {
                              "id": "367ac248e7c6415980bad277d2de91a5",
                              "name": "Team A",
                              "_links": {
                                "self": {
                                  "href": "https://api-docs.talkdesk.org/teams/367ac248e7c6415980bad277d2de91a5"
                                }
                              }
                            }
                          ],
                          "campaign_page": [
                            {
                              "total": 3,
                              "total_pages": 3,
                              "page": 1,
                              "per_page": 1,
                              "count": 3,
                              "_embedded": {
                                "campaigns": [
                                  {
                                    "id": "367ac248e7c6415980bad277d2de9112",
                                    "campaign_name": "Campaign A",
                                    "_links": {
                                      "self": {
                                        "href": "https://api-docs.talkdesk.org/campaigns/367ac248e7c6415980bad277d2de9112"
                                      }
                                    }
                                  }
                                ]
                              },
                              "_links": {
                                "self": {
                                  "href": "https://api.talkdeskapp.com/record-lists/8858c834-481d-4a02-8176-cffc02c50350/campaigns?page=2&per_page=1"
                                },
                                "next": {
                                  "href": "https://api.talkdeskapp.com/record-lists/8858c834-481d-4a02-8176-cffc02c50350/campaigns?page=3&per_page=1"
                                },
                                "prev": {
                                  "href": "https://api.talkdeskapp.com/record-lists/8858c834-481d-4a02-8176-cffc02c50350/campaigns?page=1&per_page=1"
                                },
                                "first": {
                                  "href": "https://api.talkdeskapp.com/record-lists/8858c834-481d-4a02-8176-cffc02c50350/campaigns?page=1&per_page=1"
                                },
                                "last": {
                                  "href": "https://api.talkdeskapp.com/record-lists/8858c834-481d-4a02-8176-cffc02c50350/campaigns?page=3&per_page=1"
                                }
                              }
                            }
                          ],
                          "_links": {
                            "self": {
                              "href": "https://api.talkdeskapp.com/record-lists/8858c834-481d-4a02-8176-cffc02c50350"
                            }
                          }
                        }
                      ]
                    }
                  },
                  "description": "List with the paginated samples.",
                  "properties": {
                    "total": {
                      "description": "The number of items.",
                      "type": "integer"
                    },
                    "per_page": {
                      "description": "The number of items per page.",
                      "type": "integer"
                    },
                    "count": {
                      "description": "The total number of items in this page.",
                      "type": "integer"
                    },
                    "page": {
                      "description": "The number of the current page.",
                      "type": "integer"
                    },
                    "total_pages": {
                      "description": "The total number of pages.",
                      "type": "integer"
                    },
                    "_links": {
                      "description": "HAL API related links.",
                      "type": "object",
                      "properties": {
                        "next": {
                          "description": "Link of the next page.",
                          "type": "object",
                          "properties": {
                            "href": {
                              "description": "Address of the resource.",
                              "type": "string"
                            }
                          },
                          "required": [
                            "href"
                          ]
                        },
                        "last": {
                          "description": "Link of the last page.",
                          "type": "object",
                          "properties": {
                            "href": {
                              "description": "Address of the resource.",
                              "type": "string"
                            }
                          },
                          "required": [
                            "href"
                          ]
                        },
                        "prev": {
                          "description": "Link of the previous page.",
                          "type": "object",
                          "properties": {
                            "href": {
                              "description": "Address of the resource.",
                              "type": "string"
                            }
                          },
                          "required": [
                            "href"
                          ]
                        },
                        "self": {
                          "description": "Link of the current page.",
                          "type": "object",
                          "properties": {
                            "href": {
                              "description": "Address of the resource.",
                              "type": "string"
                            }
                          },
                          "required": [
                            "href"
                          ]
                        },
                        "first": {
                          "description": "Link of the first page.",
                          "type": "object",
                          "properties": {
                            "href": {
                              "description": "Address of the resource.",
                              "type": "string"
                            }
                          },
                          "required": [
                            "href"
                          ]
                        }
                      },
                      "required": [
                        "self",
                        "next",
                        "prev",
                        "first",
                        "last"
                      ]
                    },
                    "_embedded": {
                      "properties": {
                        "record_lists": {
                          "description": "List of record lists paginated.",
                          "items": {
                            "description": "Record list HAL object.",
                            "readOnly": true,
                            "type": "object",
                            "properties": {
                              "id": {
                                "type": "string",
                                "format": "uuid",
                                "description": "ID of the record list created."
                              },
                              "name": {
                                "type": "string",
                                "description": "Record list name."
                              },
                              "unique_identifier_type": {
                                "type": "string",
                                "description": "Duplicate checking logic configured for the record list:\n  * `PHONE_NUMBER` - Duplicate checking based on the record's phone_number\n  * `EXTERNAL` - Duplicate checking based on the record's external_id and external_provider\n  * `NOTHING` - No duplicate checking\n"
                              },
                              "created_at": {
                                "type": "string",
                                "description": "Record list creation date."
                              },
                              "updated_at": {
                                "type": "string",
                                "description": "Record list updated date."
                              },
                              "status": {
                                "type": "string",
                                "description": "Status of validation process done on the record list csv file.",
                                "enum": [
                                  "REJECTED",
                                  "VALIDATION_STARTED",
                                  "UPLOADED",
                                  "ACCEPTED",
                                  "INCOMPLETE",
                                  "CORRUPTED"
                                ]
                              },
                              "records_count": {
                                "type": "integer",
                                "description": "How many records are present in the record list."
                              },
                              "teams": {
                                "type": "array",
                                "description": "Teams that this record belongs to.",
                                "items": {
                                  "type": "object",
                                  "description": "Teams assigned to the record list, if any.",
                                  "properties": {
                                    "id": {
                                      "type": "string",
                                      "description": "The team ID of the record list."
                                    },
                                    "name": {
                                      "type": "string",
                                      "description": "The team name of the record list."
                                    },
                                    "_links": {
                                      "type": "object",
                                      "properties": {
                                        "self": {
                                          "type": "object",
                                          "properties": {
                                            "href": {
                                              "type": "string"
                                            }
                                          }
                                        }
                                      }
                                    }
                                  }
                                }
                              },
                              "campaign_page": {
                                "description": "Campaigns associated with the record list.",
                                "type": "object",
                                "properties": {
                                  "total": {
                                    "description": "The number of items.",
                                    "type": "integer"
                                  },
                                  "per_page": {
                                    "description": "The number of items per page.",
                                    "type": "integer"
                                  },
                                  "count": {
                                    "description": "The total number of items in this page.",
                                    "type": "integer"
                                  },
                                  "page": {
                                    "description": "The number of the current page.",
                                    "type": "integer"
                                  },
                                  "total_pages": {
                                    "description": "The total number of pages.",
                                    "type": "integer"
                                  },
                                  "_embedded": {
                                    "properties": {
                                      "campaigns": {
                                        "description": "List of campaigns paginated.",
                                        "items": {
                                          "description": "Campaign HAL object.",
                                          "readOnly": true,
                                          "type": "object",
                                          "properties": {
                                            "id": {
                                              "type": "string",
                                              "format": "uuid",
                                              "description": "External ID of the campaign created."
                                            },
                                            "campaign_name": {
                                              "type": "string",
                                              "description": "Campaign name."
                                            },
                                            "_links": {
                                              "type": "object",
                                              "properties": {
                                                "self": {
                                                  "type": "object",
                                                  "properties": {
                                                    "href": {
                                                      "type": "string"
                                                    }
                                                  }
                                                }
                                              }
                                            }
                                          }
                                        },
                                        "type": "array"
                                      }
                                    },
                                    "type": "object",
                                    "required": [
                                      "campaigns"
                                    ]
                                  },
                                  "_links": {
                                    "description": "HAL API related links.",
                                    "type": "object",
                                    "properties": {
                                      "next": {
                                        "description": "Link of the next page.",
                                        "type": "object",
                                        "properties": {
                                          "href": {
                                            "description": "Address of the resource.",
                                            "type": "string"
                                          }
                                        },
                                        "required": [
                                          "href"
                                        ]
                                      },
                                      "last": {
                                        "description": "Link of the last page.",
                                        "type": "object",
                                        "properties": {
                                          "href": {
                                            "description": "Address of the resource.",
                                            "type": "string"
                                          }
                                        },
                                        "required": [
                                          "href"
                                        ]
                                      },
                                      "prev": {
                                        "description": "Link of the previous page.",
                                        "type": "object",
                                        "properties": {
                                          "href": {
                                            "description": "Address of the resource.",
                                            "type": "string"
                                          }
                                        },
                                        "required": [
                                          "href"
                                        ]
                                      },
                                      "self": {
                                        "description": "Link of the current page.",
                                        "type": "object",
                                        "properties": {
                                          "href": {
                                            "description": "Address of the resource.",
                                            "type": "string"
                                          }
                                        },
                                        "required": [
                                          "href"
                                        ]
                                      },
                                      "first": {
                                        "description": "Link of the first page.",
                                        "type": "object",
                                        "properties": {
                                          "href": {
                                            "description": "Address of the resource.",
                                            "type": "string"
                                          }
                                        },
                                        "required": [
                                          "href"
                                        ]
                                      }
                                    },
                                    "required": [
                                      "self",
                                      "next",
                                      "prev",
                                      "first",
                                      "last"
                                    ]
                                  }
                                },
                                "required": [
                                  "per_page",
                                  "page",
                                  "total",
                                  "_links"
                                ]
                              },
                              "_links": {
                                "type": "object",
                                "properties": {
                                  "self": {
                                    "type": "object",
                                    "properties": {
                                      "href": {
                                        "type": "string"
                                      }
                                    }
                                  }
                                }
                              }
                            }
                          },
                          "type": "array"
                        }
                      },
                      "type": "object",
                      "required": [
                        "record_lists"
                      ]
                    }
                  },
                  "required": [
                    "per_page",
                    "page",
                    "total",
                    "_links"
                  ],
                  "type": "object"
                }
              }
            }
          },
          "400": {
            "description": "Bad Request",
            "content": {
              "application/json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "code",
                    "message"
                  ],
                  "properties": {
                    "code": {
                      "type": "string"
                    },
                    "message": {
                      "type": "string"
                    },
                    "description": {
                      "type": "string"
                    },
                    "fields": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "required": [
                          "name",
                          "description"
                        ],
                        "properties": {
                          "name": {
                            "type": "string"
                          },
                          "description": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "code": "0530900",
                  "message": "Bad request."
                }
              }
            }
          },
          "401": {
            "description": "Unauthorized",
            "content": {
              "application/hal+json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "code",
                    "message"
                  ],
                  "properties": {
                    "code": {
                      "type": "string"
                    },
                    "message": {
                      "type": "string"
                    },
                    "description": {
                      "type": "string"
                    },
                    "fields": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "required": [
                          "name",
                          "description"
                        ],
                        "properties": {
                          "name": {
                            "type": "string"
                          },
                          "description": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "code": "0530901",
                  "message": "Missing or invalid authentication token."
                }
              }
            }
          },
          "403": {
            "description": "Forbidden",
            "content": {
              "application/hal+json": {
                "schema": {
                  "type": "object",
                  "required": [
                    "code",
                    "message"
                  ],
                  "properties": {
                    "code": {
                      "type": "string"
                    },
                    "message": {
                      "type": "string"
                    },
                    "description": {
                      "type": "string"
                    },
                    "fields": {
                      "type": "array",
                      "items": {
                        "type": "object",
                        "required": [
                          "name",
                          "description"
                        ],
                        "properties": {
                          "name": {
                            "type": "string"
                          },
                          "description": {
                            "type": "string"
                          }
                        }
                      }
                    }
                  }
                },
                "example": {
                  "code": "0530902",
                  "message": "Insufficient scopes for the requested operation."
                }
              }
            }
          }
        }
      }
    }
  },
  "components": {
    "securitySchemes": {
      "GA": {
        "type": "oauth2",
        "flows": {
          "authorizationCode": {
            "authorizationUrl": "https://{account_name}.talkdeskid.com/oauth/authorize",
            "tokenUrl": "https://{account_name}.talkdeskid.com/oauth/token",
            "scopes": {
              "account:read": "Show account details",
              "apps:read": "Get details about app installations for an account",
              "apps:write": "Update an app installation state programatically",
              "attributes:read": "List attributes or attribute categories for an account and get details for a specific attribute",
              "attributes:write": "Create, update and remove attributes or attributes categories for an account",
              "bulk-imports:read": "Get list of imports and export errors into CSV file",
              "bulk-imports:write": "Create and update import data",
              "messages:write": "Ability to send messages from the API",
              "callback:write": "Request a new direct callback",
              "contacts-integrations:read": "Get details for contacts' integrations",
              "contacts:read": "Get details for contact(s)",
              "contacts:write": "Create, update or delete contacts",
              "contact-gdpr:write": "GDPR Contacts",
              "continuity-settings:read": "Read business continuity settings",
              "continuity-settings:write": "Change business continuity settings",
              "continuity-settings-activation:read": "Read information on activation of the continuity settings",
              "continuity-settings-activation:write": "Edit information on activation of the continuity settings",
              "data-reports:read": "Download previously generated data reports",
              "data-reports:write": "Create new data reports",
              "data-tables:read": "Fetch and list data tables",
              "data-tables:write": "Create and update data tables",
              "data-tables-exports:read": "List and download data table exports",
              "data-tables-exports:write": "Create and cancel data table exports",
              "events:read": "Get details from received events",
              "express-provisioning:read": "Express-provisioning validate if account exists",
              "express-provisioning:write": "Provisioning of an account",
              "express-accounts-usage:read": "Read usage information for an account",
              "express-accounts:read": "Read account information",
              "express-accounts-contracts:read": "Get contract info for express accounts",
              "express-accounts-contracts-actions:write": "Create contract actions for express accounts",
              "express-accounts-contracts-actions:read": "Read contract actions of express accounts",
              "express-products:read": "Read product information",
              "express-accounts-subscriptions:read": "Read subscription information for an account",
              "express-accounts-invoices:read": "Read invoice information for an account",
              "erc-ecommerce-shopify-webhooks-handler-credentials:write": "Create or update Shopify webhook handler credentials",
              "erc-ecommerce-shopify-webhooks-handler-credentials:read": "Read Shopify webhook handler credentials",
              "flows-interactions:start": "Starts an interaction associated with a flow",
              "flows-platform:submit": "Trigger an automation flow associated with an account",
              "fsi-accounts:read": "List of accounts associated with a contact",
              "fsi-contacts:write": "Update contact information",
              "fsi-contacts:read": "List and get contact details",
              "fsi-cards:read": "List of cards from a account",
              "fsi-cards:write": "Update the status for a card",
              "fsi-payments:read": "List of payments from a specific account",
              "fsi-transactions:read": "List of transactions for a specific account",
              "fsi-payoff:read": "Get the payoff for an FSI account",
              "fsi-transfers:write": "Create an FSI Transfer",
              "fsi-stop-payment:write": "Cancel a payment before it’s been processed",
              "fsi-travel-notification:write": "Create a new endpoint for Travel Notifications",
              "fsi-checks:read": "Search for a check",
              "fsi-set-ach-transfer:write": "FSI Set ACH Transfer",
              "fsi-unlock-account:write": "Unlock account for a banking customer",
              "fsi-decrypt:read": "The decryption based on AES algorithm",
              "fsi-write-back:write": "FSI Write Data Back",
              "fsi-spend-limit:read": "Daily limit for reading debit cards",
              "fsi-spend-limit:write": "Modify the daily limit of debit cards",
              "guardian-call-quality:read": "Read Guardian call quality data.",
              "guardian-sessions:read": "Read Sessions Guardian data.",
              "guardian-users:read": "Read Users Guardian data.",
              "guardian-cases:read": "Read Cases Guardian data.",
              "identity-activity:read": "Identity activity read access",
              "identity-email-validation:read": "Identity Email Validation read access",
              "identity-ip-validation:read": "Identity IP Validation read access",
              "identity-phone-validation:read": "Identity Phone Validation read access",
              "openid": "User info endpoint",
              "recordings:read": "Get recording files",
              "recordings:delete": "Delete recording files",
              "refresh_token": "Token refresh flow",
              "reports:read": "List previously generated reports and download them",
              "reports:write": "Create new reports or delete existing ones",
              "queues:read": "List CCAAS queues",
              "queues:write": "Create/update CCAAS queues details",
              "queues-users:read": "List users assigned to a CCAAS queue",
              "users:read": "List users for an account and get details for a specific user",
              "users:write": "Create, Update and Delete users",
              "interactions:control-recordings": "Control the recording status of an interaction",
              "fsi-workspace-contact-synchronization:write": "Synchronize Talkdesk contact with fsi member information",
              "voicebiometrics-enroll:write": "Update and delete Voice Biometrics enroll data",
              "voicebiometrics-consent:read": "VoiceBiometrics consent read access",
              "voicebiometrics-consent:write": "VoiceBiometrics consent write access",
              "live-queries:read": "Read and list queries from Live API",
              "live-subscriptions:read": "Read subscriptions from Live API",
              "live-subscriptions:write": "Create a new subscription for Live API",
              "wfm-aion-public:write": "Create, Update and Delete WFM Aion related data by an external client.",
              "wfm-request-management-public:write": "Create, Update and Delete WFM Request Management related data by an external client.",
              "wfm-request-management-public:read": "Read WFM Request Management related data by an external client.",
              "account-wallets:read": "Get information about account wallets",
              "bucket-configurations:read": "Get all bucket configurations",
              "cases-public:write": "Create,update and delete case data",
              "cases-public:read": "Read case",
              "case-notes-public:read": "Read case note data",
              "case-notes-public:write": "Create, edit, and delete case note data",
              "case-fields-public:read": "Read case field",
              "do-not-call-lists:manage": "Update a DNCL by adding or deleting a entry on a do not call list",
              "do-not-call-lists:read": "Read entries in a do not call list",
              "record-lists:manage": "Ability to view, add and update records of a Record List",
              "record-lists:write": "Create and update record lists for an account",
              "role-permissions:skip": "Skip role permissions validation",
              "campaigns:write": "Create, update and delete campaigns",
              "campaigns:read": "List and view available campaigns",
              "schedule-callbacks:read": "List schedule callbacks",
              "schedule-callbacks:write": "schedule a callbacks or reschedule a callbacks",
              "po-record-list-automations:write": "Custom record list automations for proactive outbound clients",
              "prompts:read": "Read prompts",
              "prompts:write": "Create a prompt",
              "prompts:delete": "Delete a prompt",
              "prompts:download": "Get prompt download link",
              "webhooks-trigger:write": "Create, update and delete a webhook trigger",
              "cfm-public:write": "Collect feedback data",
              "digital-connect:read": "List and Get digital-connect Resources",
              "digital-connect:write": "Create, Update and Delete digital-connect Resources",
              "entitymapper-contact-interactions:write": "Update interaction's contact mappings",
              "locations-directory:read": "Read locations information",
              "locations-directory:write": "Write/update locations information and custom fields",
              "locations-directory:support": "Create/Update/Delete locations-directory support features",
              "staffs-directory:read": "Read staffs information",
              "staffs-directory:write": "Write/update staffs information",
              "automated-notifications-management:read": "Read Automated Notifications related account information",
              "automated-notifications-management:write": "Write Automated Notifications related account information",
              "automated-notifications:read": "Read Automated Notifications event information",
              "automated-notifications:write": "Write Automated Notifications event information",
              "automated-notifications-bridge:write": "Write permissions for automated-notifications-bridge webhooks",
              "automated-notifications-subscriptions:read": "Read Automated Notifications subscriptions related to a topic/channel",
              "automated-notifications-subscriptions:write": "Write (subscribe/unsubscribe) Automated Notifications subscriptions related to a topic/channel",
              "entitymapper-map:write": "Write mappings with external entities",
              "entitymapper-contacts:read": "Search Talkdesk contact",
              "entitymapper-contacts:write": "Write Talkdesk contact",
              "appointment-scheduling-va:read": "Read appointment scheduling va entries",
              "hls-coverage:read": "Read healthcare & life sciences coverage information",
              "hls-balance:read": "Read healthcare & life sciences balance information",
              "hls-patient:read": "Read healthcare & life sciences patient information",
              "hls-providers:call-answered": "Write healthcare & life sciences call answered information",
              "hls-appointment:read": "Read healthcare & life sciences patient appointments",
              "hls-medication-order:read": "Read healthcare & life sciences patient medication orders",
              "hls-appointment:write": "Write healthcare & life sciences patient appointments",
              "hls-contact:write": "Write healthcare & life sciences data into talkdesk contact",
              "hls-provider:read": "Read healthcare & life sciences provider appointments",
              "hls-phone-action:write": "Write healthcare & life sciences phone action",
              "hls-click-to-call:write": "Write healthcare & life sciences click-to-call action",
              "hls-epic-outgoing-sms:write": "Trigger outgoing SMS from Epic",
              "hls-epic-agent-status-sync:write": "Trigger agent status sync from Epic",
              "hls-inbasket-message:write": "Send in-basket message to Epic",
              "hls-popup-intent:write": "Save intent of a patient",
              "hls-prescription:read": "Read healthcare & life sciences prescription information",
              "hls-prescription:write": "Write healthcare & life sciences prescription information",
              "hls-encounter:read": "Read healthcare & life sciences patient encounters",
              "hls-service-request:read": "Read healthcare & life sciences patient service requests",
              "hls-procedure:read": "Read healthcare & life sciences patient procedures",
              "hls-payers-connections:read": "Read healthcare & life sciences payers information",
              "hls-payers-connections:write": "Write healthcare & life sciences payers information",
              "hls-symptom-checker:write": "Symptom checker for patient",
              "hls-patient:write": "Write healthcare & life sciences patient information",
              "hls-epic:call-answered": "Write healthcare & life sciences call answered information",
              "hls-sycurio:integrate": "Integrate with Sycurio platform",
              "hls-patient-case:write": "Write healthcare & life sciences patient case information",
              "hls-outstanding-order:read": "Read healthcare & life sciences outstanding orders",
              "hls-medication-order:write": "Write healthcare & life sciences medication order(request)",
              "hls-medication-statement:write": "Write healthcare & life sciences medication statement",
              "hls-medication-statement:read": "Read healthcare & life sciences medication statement",
              "hls-hl7-events:write": "Write healthcare providers HL7 events",
              "erc-ecommerce-connections-orders:write": "Update e-commerce connections orders info",
              "erc-ecommerce-connections-customers:read": "Read e-commerce connections customers info",
              "erc-ecommerce-connections-customers:write": "Write e-commerce connections customers info",
              "erc-ecommerce-connections-orders:read": "Read e-commerce connections orders info",
              "erc-ecommerce-connections-products:read": "Read e-commerce connections products info",
              "erc-ecommerce-customers:read": "Read e-commerce customers info",
              "erc-ecommerce-customers:write": "Write e-commerce customers info",
              "erc-ecommerce-return-reasons:read": "Read e-commerce return reasons",
              "erc-ecommerce-return:read": "Read e-commerce return info",
              "erc-ecommerce-return:write": "Write e-commerce return info",
              "erc-ecommerce-cart:write": "Sync e-commerce cart items",
              "erc-ecommerce-products:read": "Search e-commerce catalog products",
              "erc-ecommerce-orders:read": "Show e-commerce integrations orders info",
              "erc-ecommerce-orders:write": "Update e-commerce integrations orders info",
              "erc-ecommerce-recall:write": "Write e-commerce recall contacts",
              "industries-settings-public:write": "Write industries settings",
              "industries-contexts:write": "Create, update, and delete context values",
              "fsi-insurance-connections-automated-notifications:write": "Write Automated Notifications event information",
              "fsi-insurance-connections-contacts:write": "Sync Talkdesk contacts",
              "fsi-insurance-connections-claims:read": "Read claims by id from FSI Insurance",
              "fsi-insurance-integrations-policies:read": "Read policies from FSI Insurance",
              "fsi-insurance-integrations-accounts:read": "Read accounts from FSI Insurance",
              "fsi-insurance-integrations-claims:write": "Write claims from FSI Insurance",
              "fsi-insurance-integrations-billing:read": "Read billing info from FSI Insurance",
              "fsi-insurance-integrations-claims:read": "Read claims from FSI Insurance",
              "fsi-insurance-integrations-contacts:write": "Update contact details from FSI Insurance",
              "fsi-insurance-integrations-send-docs:read": "Send document deliveries from FSI Insurance",
              "fsi-insurance-integrations-data-back:write": "Write contact event data back to FSI Insurance",
              "automated-notifications-interactions:read": "Read Automated Notifications related with interactions",
              "industries-scheduler-teams:read": "Read teams from industries-scheduler",
              "industries-scheduler-availabilities:read": "Get users availabilities by email",
              "industries-scheduler-appointment:write": "Create cancel event on specialist's calendar",
              "industries-scheduler-appointment:read": "Read appointments from industries-scheduler",
              "industries-messaging-service:write": "Write messages in industries-messaging-service",
              "interaction-custom-fields:write": "Allows to populate interaction custom fields",
              "user-session-public:end": "Terminate a user session",
              "industries-settings-public:read": "Read industries settings",
              "industries-contexts:read": "Read context values",
              "dialer-integrations-records:read": "Read dialer integrations campaign records",
              "scim": "Access SCIM-related routes",
              "hls-epic-my-chart-reset-password:write": "Trigger Epic MyChart password reset (Deprecated - use hls-patient-password-reset:write)",
              "hls-patient-password-reset:write": "Trigger patient password reset for healthcare portal",
              "locations-directory-bulk-operation:write": "Write locations directory data",
              "locations-directory-batch-operation:write": "Apply a batch of locations directory create/update/delete operations",
              "hls-patient-location:read": "Read loction patient data",
              "hls-patient-practice:read": "Read healthcare & life sciences patient practices",
              "hls-guarantor:read": "Read guarantor identifiers from providers",
              "hls-guarantor-billing:read": "Read guarantor billing summary from providers",
              "hls-guarantor-password-reset:write": "Trigger guarantor password reset for healthcare portal",
              "hls-patient-billing:read": "Read patient billing details from providers",
              "hls-interaction-overrides:write": "Write healthcare & life sciences interaction-specific configuration overrides",
              "industries-workflows:read": "Read industries workflow schedules and workflows",
              "industries-workflows:write": "Create, update, start, and delete industries workflow schedules and workflows",
              "digital-messaging-adapter:write": "Write or update Digital Messaging Adapter data"
            }
          }
        }
      }
    }
  },
  "externalDocs": {
    "description": "External Documentation",
    "url": "https://api-docs.talkdeskapp.com/external_docs"
  }
}
```