Discussions

The Digital Connect API to start a conversation in this link [link](https://docs.talkdesk.com/reference/start-conversation) says that the OAuth client needs to have scope **digital-connect:write**. However, the scope **digital-connect:write** is not an option in the Builder tool when configuring the OAuth credential.

The conversation Stream link no longer works. I get a 404. https://docs.talkdesk.com/docs/conversation-streams-api Has the name or location been changed? Thanks.

Is there a method to get all my calls and de {call_id} to use it in https://api.talkdeskapp.com/calls/{call_id}/recordings? Actually I cannot use it because I cannot see an endpoint to get all my calls id Thanks you!!!

Is there a method to update my contacts data via API? I am using https://api.talkdeskapp.com/contacts/{contact_id} but I can only delete them Thanks you!!

how to create developer account to access Talkdesk API Please suggest me or given me link

I've received the JSON file generated by Builder for Client Credentials based auth, however upon following the documentation, neither the JWT nor Basic flow works. I've confirmed that the client is set up correctly (i.e. Client credentials is selected on the Builder App). Are there any other steps needed to successfully authorise using the builder-generated app, or should it just work following generation of the app?

Hey, We are using tel links (tel://phoneNumber?key=value) to interact with the TalkDesk Dialer. We are passing query parameters as well, are we able to use these parameters later in TalkDesk? Especially with custom integration we would like to build.

We would like to add a chat to the customers webpage but not with the default webchat front-end. We are looking for documentation how we can talk to the API handling the chat messages from the webpage to the studioflow en eventually to the agent.

I am using a POST Interaction integration and posting transcriptions to an external API. We are noticing that there is a 10K character limitation. We have tested the API with 20k and no issue so assume this is a limitation on the TalkDesk side. Trying to confirm if this is an existing limitation and if there are any existing work arounds/resolutions to bypass the character limitation?

I have accidentally created ring groups appear identical but when I pull the Ring Group API request I have some ring groups that are labeled as "boise sales" and "boise sales". There is an extra space in one of them and I need to figure out how to delete it. I don't have any agents on the one with the second space or any flows with them.