Get the count of agents currently logged in to a ring group
about 1 year ago by Jasper Arcilla
I would like to seek assistance if there is a way to create a function to get the number of agents currently logged in to a ring group? I will be using this function inside studio. The scenario will be is if there is currently an agent logged in to the ring group, the call will be routed to ring group and if there is no agent logged in, the call will be routed to a voicemail.