Discussions
Transcription Character Limit
26 days ago by [email protected]
I am using a POST Interaction integration and posting transcriptions to an external API. We are noticing that there is a 10K character limitation. We have tested the API with 20k and no issue so assume this is a limitation on the TalkDesk side. Trying to confirm if this is an existing limitation and if there are any existing work arounds/resolutions to bypass the character limitation?